FREQUENTLY ASKED QUESTIONS

 

WHAT SHOULD I EXPECT AT MY FIRST COUNSELING SESSION?

The first session typically lasts anywhere from 45-60 minutes.  First , this is an opportunity for you to get an understanding of how we approach therapy. Then, it is  a great introduction for you to get to know your therapist.  It is an opportunity for us to begin to know you and the problems with which you are struggling.  Finally, this will be a chance for you to explain what brought you to counseling and how you hope we can assist you.

 

WHAT DO THE LETTERS AFTER MY THERAPISTS NAME MEAN?

  • MS Master’s of Science Degree
  • MA Master’s of Arts Degree
  • LPC Licensed Professional Counselor
  • LCDC Licensed Chemical Dependency Counselor
  • LMFT Licensed Marriage and Family Therapist
  • LCSW Licensed Clinical Social Worker

All of our therapists are unique in their training and in their approach to counseling

 

WILL THE THINGS I DISCUSS IN THERAPY BE KEPT PRIVATE?

Confidentiality is a respected part of counseling's code of ethics. Therapist understand that for people to feel comfortable talking about private and revealing information, they need a safe place to talk about anything they'd like, without fear of that information leaving the room. They take your privacy very seriously.

Laws are also in place to protect your privacy. The Health Insurance Portability and Accountability Act (HIPAA) contains a privacy rule that creates national standards to protect individuals' medical records and personal health information, including information about psychotherapy and mental health.

 

WHAT US VIRTUAL COUNSELING?

Virtual counseling, also known as online counseling or tele-therapy, is a form of counseling where sessions are conducted through secure video conferencing, phone calls, or chat. Our counselors use HIPAA compliant platforms to ensure confidentiality and privacy.

 

WHAT DO I NEED TO BE ABLE TO DO VIRTUAL COUNSELING?

To participate in virtual counseling, you'll need a device (computer, tablet, or smartphone) with a reliable internet connection. Our virtual platform is user-friendly, and we provide instructions to ensure a smooth experience.

 

WHAT OCCURS WHEN YOU  FEEL READY TO CONCLUDE COUNSELING?

Many individuals feel apprehensive about ending therapy, which is entirely normal. The process of concluding sessions is a conversation between you and your counselor. Even after your regular sessions end, you can still reach out to your therapist whenever necessary and schedule additional maintenance sessions as needed..

 

WHAT IS YOUR CANCELLATION POLICY?

You are responsible for cancelling your scheduled appointments 48 hours in advance of the appointment or you will be charged a cancellation fee. You will be billed directly for late cancellations or no shows. The cancellation fee for a therapist is $140.00.

We understand that life happens. In the case of emergencies, illness, or unexpected circumstances, please reach out as soon as possible. Exceptions may be made at the therapist’s discretion.